Consulting Services
ITSM Consulting Services

ITSM Consulting Services

BODHINOTEZ is a trusted independent advisor, helping organizations maximize efficiencies and increase value to their IT services. We specialize in the delivery of Information Technology Service Management (ITSM) consulting and training services, using best practices such as the Information Technology Infrastructure Library (ITIL®), TIPA®, TOGAF®, and standards such as ISO/IEC 20000, 27001, 38500 and others. At BODHINOTEZ Consulting, our team includes a network of the most accredited consultants and trainers in the IT industry. Our professionally certified consultants and trainers’ qualifications include:

  •  Maturity and Capability Assessments and Compliancy Audits (ITIL®, COBIT, ISO/IEC 20000, 27001 and others)

  •  Executive/Strategic advising, mentoring and coaching

  •  Implementation Roadmap Design

  •  Enterprise Architecture

  •  Process Reengineering

  •  Project Management

  •  Improvement Implementations

Our professionally certified consultants and trainers are equipped with a wide range of skills in IT process solutions and management, and are continually updating their knowledge to provide the most current training to our clients. We incorporate the latest industry standards and frameworks for adopting a process-based approach when delivering our services and training sessions. Our team at BODHINOTEZ, offers unbiased, practical and highly professional services that address the complete IT service, IT process, IT organization and IT technology lifecycle.

IT Solutions

At BODHINOTEZ we specialize in:

  •  Delivering IT Service Management and Information Security Management (ISM) consulting

  •  ITIL®, COBIT, ISO/IEC, TIPA® and other Certification Training Services

  •  Products for use in Service Desks, Performance Measurements

We provide ITSM, which incorporates multiple standards and frameworks including ITIL®, COBIT®, TOGAF®, ISO. We also support products for use in Service Desks, monitoring and performance measurements along with many other applications. In our re-engineering processes, we use frameworks such as ITIL®, COBIT and TOGAF®, along with standards such as ISO/IEC 20000, 38500 and 15504, as a template for providing the best IT solutions for your business needs. The stages of development consist of the following:

  •  Maturity/capability or audit assessment

  •  Existing process mapping

  •  GAP analysis

  •  Planning

  •  Defining new processes

  •  Performance measures

  •  Validation

  •  Training

  •  Implementation

  •  Review

  •  Maintenance

Our Project Management Methodologies are based on the PMBOK® and PRINCE2®, and are incorporated in endeavours such as process improvement. These methods are what we use to provide Project Management solutions for your IT objectives.

Our Commitment to You

We strive to address all our customers’, their employees’ and investors’ IT needs. We do this by maintaining innovative approaches to IT service strategies for solving common and potential business challenges. Regardless of the type of initiative you have, we will be able to assist you in making your vision a reality.

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